Clintcast Episode Detail

Episode#: 38
Title: Satisfied vs Dazzled
Description: There is a tremendous difference between satisfying a customer and dazzling them. Despite any environmental factors/product features/etc that are initially impressive, the best way to dazzle ultimately comes down to our interactions with people! Clint shares his thoughts on how and why we need to hone our skills at delivering dazzling services and behaviors.
Duration: 10:54
Date Aired: Wednesday, February 4, 2009
Categories: Customers
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Clint, thanks for your insight into team building and motivation. I have used your ideas and suggestions with my team in the hospital laboratory and also with my team on the "outside" in my direct selling business. Your messages apply to all areas of life and work, not just in healthcare! I'm so glad you started the website and I like the daily podcasts. We all need to be motivated every day, especially in today's world. Thanks again.

-Luann France-Bryant