Clintcast Episode Detail

Episode#: 27
Title: No Excuse Policy
Description: The first step in putting the customers of our work first and foremost is the personal adoption of a No Excuse Policy. What does this entail? Clint will fill you in on the details to this key skill which we each must master in our daily work.
Duration: 11:40
Categories: Customers
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Every since my director and I met you at our MAHAP Conference in Lansing last fall. First we were talking about you to all our access staff and now thanks to we are listening to you. I 'll be in my office and staff will walk by and say "who is that guy?" and after they stop and listen they're hooked. I am at a time in my career when your humor and good advise keeps the energy flowing!

-Barb Lahti