Clintcast Episode Detail

Episode#: 158
Title: Incontinence
Description: Incontinence presents a constant challenge in healthcare settings. It is vital to address the issue head-on in a positive manner, as doing so can bring additional good reputation/customer service points beyond the primary goal to address the patient’s needs in the first place. Additionally, it may be an outward symptom of other underlying problems which need to be addressed with a patient, and hence, must be carefully tended to.
Duration: 10:29
Date Aired: Wednesday, July 22, 2009
Categories: Customers
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I am an LPN for 16 years. I had worked in staff development for a short time, and frequently utilized some of your VHS series in our training. My Don loved them, as well as me. I have recently started listening to the Clintcast and love them as well. I really enjoy your down to earth, straight forward approach to healthcare, especially long term care. I enjoy listening and more than that I love all the information I receive. Thanks, and god bless, keep up the great work, it is appreciated!!!

-Tammy Sosnoski