Clintcast Episode Detail

Episode#: 158
Title: Incontinence
Description: Incontinence presents a constant challenge in healthcare settings. It is vital to address the issue head-on in a positive manner, as doing so can bring additional good reputation/customer service points beyond the primary goal to address the patient’s needs in the first place. Additionally, it may be an outward symptom of other underlying problems which need to be addressed with a patient, and hence, must be carefully tended to.
Duration: 10:29
Date Aired: Wednesday, July 22, 2009
Categories: Customers
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Clint, thanks for your insight into team building and motivation. I have used your ideas and suggestions with my team in the hospital laboratory and also with my team on the "outside" in my direct selling business. Your messages apply to all areas of life and work, not just in healthcare! I'm so glad you started the website and I like the daily podcasts. We all need to be motivated every day, especially in today's world. Thanks again.

-Luann France-Bryant