Clintcast Episode Detail
| Episode#: | 146 |
| Title: | Handling Incontinence |
| Description: | The healthcare profession is all about customer service. One area of delivering this service deals with handling incontinence. Aside from the basic service, regulatory and dignity issues, taking a strong stance on delivering excellence service in this area also benefits the organization and the employees as well. Learn how today! |
| Duration: | 10:51 |
| Date Aired: | Monday, July 6, 2009 |
| Categories: | Customers |
| Listen Now: | |
| Download: | Download MP3 file |
It's nice to be able to access you via the internet. I can review issues, get a second "dose" as a reminder of interventions that truly work. I need frequent reminders when I've had that bad day, bad week, etc.
-Kathy Balcom