Clintcast Episode Detail

Episode#: 146
Title: Handling Incontinence
Description: The healthcare profession is all about customer service. One area of delivering this service deals with handling incontinence. Aside from the basic service, regulatory and dignity issues, taking a strong stance on delivering excellence service in this area also benefits the organization and the employees as well. Learn how today!
Duration: 10:51
Date Aired: Monday, July 6, 2009
Categories: Customers
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Thank you. It is like a series of booster shots. I have heard Clint and several of the speakers from your organization over the past several years and find these Clintcasts as refresher courses to reinforce the positive attitude I experience when I have left the programs. -With gratitude. AZ

-Ardene Zion