Episode#: | 118 |
Title: | The Weekend in Long Term Care |
Description: | While many facilities may have great customer service during the week (especially during business hours), sometimes the hours on the weekend tend to suffer a bit due to issues such as staff, budget, transportation, etc. It is very important to make sure that great customer service takes place 24/7. Here are some items to consider! |
Duration: | 10:24 |
Categories: | Customers |
Listen Now: | |
Download: | Download MP3 file |
I love listening to Clint, he is motivating, and funny, "hits the nail on the head". It is a great program all staff should listen. Thanks
-Millie McCabe