Clintcast Episode Detail

Episode#: 109
Title: Surveyors As Customers
Description: Many organizations are crippled in fear of the survey - and the personnel that represent it - the surveyors. Today, Clint suggests a tactic for dealing with this issue - treat the surveyors like customers! Surveyors of one type or another are a fact of the healthcare business forevermore. Thus, stop worrying and embrace them instead - you might be surprised!
Duration: 10:31
Date Aired: Thursday, May 14, 2009
Categories: Customers
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