Clintcast Episode Detail
| Episode#: | 109 |
| Title: | Surveyors As Customers |
| Description: | Many organizations are crippled in fear of the survey - and the personnel that represent it - the surveyors. Today, Clint suggests a tactic for dealing with this issue - treat the surveyors like customers! Surveyors of one type or another are a fact of the healthcare business forevermore. Thus, stop worrying and embrace them instead - you might be surprised! |
| Duration: | 10:31 |
| Categories: | Customers |
| Listen Now: | |
| Download: | Download MP3 file |
Thank you. It is like a series of booster shots. I have heard Clint and several of the speakers from your organization over the past several years and find these Clintcasts as refresher courses to reinforce the positive attitude I experience when I have left the programs. -With gratitude. AZ
-Ardene Zion