Clintcast Episode Detail

Episode#: 100
Title: Adopt a Resident
Description: In continuing discussion regarding ‘passing the survey’, one particularly helpful tactic that is effective in improving customer service, even beyond the survey, is an ‘Adopt a Resident’ program. This helps to elevate your customer care from interdisciplinary to trans-disciplinary - a major success!
Duration: 10:27
Categories: Customers
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Clintcast is a great way to break up your day and get great insight to many issues involving the healthcare industry. I look forward to reading and listening to Clint every chance I get...What a motivator! We all need a "little" Clint to brighten our day!

-Carol Gomeringer