Episode#: | 100 |
Title: | Adopt a Resident |
Description: | In continuing discussion regarding ‘passing the survey’, one particularly helpful tactic that is effective in improving customer service, even beyond the survey, is an ‘Adopt a Resident’ program. This helps to elevate your customer care from interdisciplinary to trans-disciplinary - a major success! |
Duration: | 10:27 |
Categories: | Customers |
Listen Now: | |
Download: | Download MP3 file |
Clintcast is a great way to break up your day and get great insight to many issues involving the healthcare industry. I look forward to reading and listening to Clint every chance I get...What a motivator! We all need a "little" Clint to brighten our day!
-Carol Gomeringer