Clintcast Episode Detail

Episode#: 74
Title: Mystery Shops
Description: A growing trend in identifying areas for opportunity is the concept of Mystery Shopping. As one of Maun-Lemke's product lines for instance, it provides an honest, cost-effective and positive measure of finding ways in which an organization can improve its abilities to attract and secure customers.
Duration: 11:30
Date Aired: Thursday, March 26, 2009
Categories: Marketing
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I am an LPN for 16 years. I had worked in staff development for a short time, and frequently utilized some of your VHS series in our training. My Don loved them, as well as me. I have recently started listening to the Clintcast and love them as well. I really enjoy your down to earth, straight forward approach to healthcare, especially long term care. I enjoy listening and more than that I love all the information I receive. Thanks, and god bless, keep up the great work, it is appreciated!!!

-Tammy Sosnoski