Clintcast Episode Detail

Episode#: 71
Title: Rules of 3
Description: Healthcare is an area where most of our customers would prefer ‘not’ to be our customers. That being the case, providing excellent customer service is already a challenge. Clint shares his rules of 3 for helping to make a positive impact on the new customer admissions experience.
Duration: 12:21
Date Aired: Monday, March 23, 2009
Categories: Customers
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Thank you. It is like a series of booster shots. I have heard Clint and several of the speakers from your organization over the past several years and find these Clintcasts as refresher courses to reinforce the positive attitude I experience when I have left the programs. -With gratitude. AZ

-Ardene Zion