Clintcast Episode Detail

Episode#: 66
Title: Customer Service
Description: Today, Clint speaks again with Brian Lee of Custom Learning Systems Group regarding customer service. As they discuss, world-class customer satisfaction begins with world-class customer service at the level closest to the customer. This, in turn, translates into higher revenues, better employee recruitment/retention, smoother operations, etc. Empowering employees to deliver world-class service pays itself back many times over.
Duration: 13:22
Date Aired: Monday, March 16, 2009
Categories: Customers
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Clintcast is a great way to break up your day and get great insight to many issues involving the healthcare industry. I look forward to reading and listening to Clint every chance I get...What a motivator! We all need a "little" Clint to brighten our day!

-Carol Gomeringer