Clintcast Episode Detail

Episode#: 168
Title: The Best Shifts
Description: What are the best shifts in healthcare? That can only be answered by you and your organization by discussing/determining what are the best ways to ensure there is adequate staffing to deliver your outstanding customer service in ways that are financially sound, regulatory safe and that produce the expected outcomes. That being said, do not be afraid to break with old models for shift/resource scheduling in order to accomplish this if needed. Creative solutions are required to make this work for everyone involved, and great gains happen when it does!
Duration: 10:31
Date Aired: Wednesday, August 5, 2009
Categories: Staffing
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Every since my director and I met you at our MAHAP Conference in Lansing last fall. First we were talking about you to all our access staff and now thanks to we are listening to you. I 'll be in my office and staff will walk by and say "who is that guy?" and after they stop and listen they're hooked. I am at a time in my career when your humor and good advise keeps the energy flowing!

-Barb Lahti