Clintcast Episode Detail

Episode#: 165
Title: Over Medicated
Description: Part of our customer care package includes the various medications required by the patient to get better and our abilities to make sure the patient is receiving the correct medications in the correct dosages at the correct times. Still, we need to be ever vigilant in monitoring the outcomes of these medications to ensure that the customer is achieving the intended results without needless over-medicating, resulting in poor customer service, cost issues, time/staff inefficiencies, etc. Here are some measures to think about!
Duration: 10:23
Date Aired: Friday, July 31, 2009
Categories: Customers
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Hi,
I am an LPN for 16 years. I had worked in staff development for a short time, and frequently utilized some of your VHS series in our training. My Don loved them, as well as me. I have recently started listening to the Clintcast and love them as well. I really enjoy your down to earth, straight forward approach to healthcare, especially long term care. I enjoy listening and more than that I love all the information I receive. Thanks, and god bless, keep up the great work, it is appreciated!!!

-Tammy Sosnoski