Clintcast Episode Detail

Episode#: 14
Title: Cross Selling
Description: The healthcare industry is rife with opportunities for cross selling. The key is in your knowledge of what other products and services are potential solutions that can bring positive outcomes to your customers in your daily work environment.
Duration: 11:55
Date Aired: Thursday, January 1, 2009
Categories: Marketing
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Clintcast provides some "sense" to a lot of nonsense and a refocusing when it's all too easy to lose focus and get mired down in alot of stuff! It helps to bring me back to why I went into this business. Many of the webcasts provide a basis for discussion among our department heads. We incorporated two items into our strategic plan-#1-peer review evaluations and #2 peer interview before hire. We have also discussed many, many more topics such as immediately discussing an employee's absence when they return to work-I used it and watched another department head use it. The quiet 15 minutes while listening also serves a stress reducer (levity and relaxing) so that I can tackle the rest of the day. Thanks a million! keep it up!

-Kathy Cianci